We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process the booking and secondly to provide you with the best possible service.
The type of information we will collect about you includes: your name; address; telephone number; email address.
Any personal details you knowingly provide us with through forms and our email, such as email address, name, address and telephone number.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. Such monitoring does not include any personally identifiable information. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We are PCI Compliant. DO NOT email us your credit card details or other sensitive information. When we take this information from you by telephone it is stored and later disposed of correctly on departure.