Contract Commercial Cleaning & Hospitality | South Wales

Working closely with The Neighbourhood, Cardiff, supplying cleaning, linen and housekeeping services for the 240 beds on site ...

Fully managed 5-days a week housekeeping and cleaning services. Berry provide daily and weekly cleaning & linen services to all 240 student suites and penthouses in The Neighbourhood’s luxury student accommodation facility in Cardiff.


Berry Support Solutions supply all cleaning and hospitality equipment on site, including the linen delivery, supply and cleaning of all linen and towels.

The contract runs for 52 weeks of the year, maintained by 6 Berry hospitality staff between the hours of 10:00am and 2:00pm.

Each September during the university semester change, there will be a vast amount of work to do across the site. With 240 rooms, kitchens and bathrooms needing changing over. All rooms have various tasks to perform once the students have checked out.

Daily Job Spec:

  • Daily and weekly cleaning services of all 240 rooms, kitchens, bathrooms, toilets, communal areas, reception, lifts, stair ways and gym;

  • Linen supply and fit of all rooms;

  • Ad-hoc deep cleaning as required, including hard floor and upholstery cleaning and mattress steam cleaning;

  • Supply and replenish stock daily;

  • 24-hour call out – On hand 24 hours a day;

  • Weekly spot checks from senior management, ensuring cleaning standards are maintained to the highest standards that Berry set.

  • Fire and safety regs are very important on site and monthly training is carried out to ensure everyone knows what to do in an emergency.

A word from The Neighbourhood 


“Berry have had the cleaning contract for our 5* student housing scheme in Roath for 3 years now. It’s a major undertaking dealing with upwards of 200 student bedrooms plus all the common areas and Kelly has led her team brilliantly. To such an extent that in 3 years we have not received a single complaint. The Berry staff are friendly, reliable and hardworking and we would recommend them to anyone without hesitation”.


             James Kennedy  |  Director