Sorenson Media Cardiff

 

 

A 10,000 Sq. Ft. Media centre. Berry provide comprehensive daily commercial cleaning services.

 

Sorenson Media is a world leading American software company specialising in video encoding technology. With their headquarters in Salt Lake City, Berry Commercial Cleaning is delighted to have been chosen to manage their only base in the UK, cleaning requirements.

 

Berry Commercial Cleaning works in partnership with Sorenson Media, delivering a fully managed package including daily office cleaning, window cleaning, periodic cleaning and consumable supply throughout.

Challenges:

Maintaining high quality cleaning services consistently throughout. With a large number of staff onsite throughout the day and clients visiting the facility daily, the footfall on site always brings new challenges daily. Ad-hoc cleaning is a frequent occurrence, whilst complementing the daily schedule on time needs a good head and efficient cleaner to deliver.

 

Solution:

During the first 2 months, Berry Commercial Cleaning implemented changes to the cleaning regime including new shift patterns, cleaning rotas and all cleaners have received in depth training. Frequent cleaning audits and daily communication with our cleaners is maintained.

Outcome:

Sorenson Media has never been happier with the cleaning and service standards.

With over 100 staff employed at the Cardiff Media Centre, many have shown their appreciation on the improvement and consistency of Berry's high cleaning standards since we took over. Cleaning and service standards have remained excellent since we took on this contract in 2016.

"Having been let down by another company at the last minute when due to hand over the Brains Brewery building in Cardiff, I contacted Kevin at Berrys.  Kevin attended site promptly and was able to pull together a team of cleaners at short notice to get the job over the line.  I was impressed with the professionalism of the service provided from the first phone call to the end product.  It is so important to have a reliable cleaning company to call on at such a crucial stage of the project.  When we had a hygienic clean to carry out at Warburtons Bakery in Bristol some months later I did not consider looking elsewhere.  I would recommend Berrys for all of your builders cleaning requirements".

                 

                - Arron Camplin - Senior Quantity Surveyor

REGISTERED OFFICE
Berry Support Solutions Ltd
17 The Maltings
East Tyndall Street
Cardiff,  CF24 5EA
 
 Registered in England & Wales 08900075
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